Intimissimi Online Retail Experience

  • Research

  • UX Design

  • UI Design

Intimissimi, a well-known Italian brand, excels in producing bras, briefs, lingerie, vests, and sleepwear for both genders. Following the pandemic, their online presence has expanded considerably. Intimissimi aims to enhance their virtual shopping experience to match the ease of their in-store experience.

Intimissimi Online Retail Experience

  • Research

  • UX Design

  • UI Design

Intimissimi, a well-known Italian brand, excels in producing bras, briefs, lingerie, vests, and sleepwear for both genders. Following the pandemic, their online presence has expanded considerably. Intimissimi aims to enhance their virtual shopping experience to match the ease of their in-store experience.

Intimissimi Online Retail Experience

  • Research

  • UX Design

  • UI Design

Intimissimi, a well-known Italian brand, excels in producing bras, briefs, lingerie, vests, and sleepwear for both genders. Following the pandemic, their online presence has expanded considerably. Intimissimi aims to enhance their virtual shopping experience to match the ease of their in-store experience.

Intimissimi Online Retail Experience

  • Research

  • UX Design

  • UI Design

Intimissimi, a well-known Italian brand, excels in producing bras, briefs, lingerie, vests, and sleepwear for both genders. Following the pandemic, their online presence has expanded considerably. Intimissimi aims to enhance their virtual shopping experience to match the ease of their in-store experience.

Overview

The goal of this product is to offer a tailored and user-friendly online shopping journey for the users, with the purpose of boosting sales and consumer gratification. Along with enhancing the online retail experience.


The intended audience for this item is women with an interest in buying lingerie products. They might have varying preferences regarding styles, sizes, and hues.

Overview

The goal of this product is to offer a tailored and user-friendly online shopping journey for the users, with the purpose of boosting sales and consumer gratification. Along with enhancing the online retail experience.


The intended audience for this item is women with an interest in buying lingerie products. They might have varying preferences regarding styles, sizes, and hues.

Overview

The goal of this product is to offer a tailored and user-friendly online shopping journey for the users, with the purpose of boosting sales and consumer gratification. Along with enhancing the online retail experience.


The intended audience for this item is women with an interest in buying lingerie products. They might have varying preferences regarding styles, sizes, and hues.

Overview

The goal of this product is to offer a tailored and user-friendly online shopping journey for the users, with the purpose of boosting sales and consumer gratification. Along with enhancing the online retail experience.


The intended audience for this item is women with an interest in buying lingerie products. They might have varying preferences regarding styles, sizes, and hues.

© 2023

by Addina

Challenge

The primary obstacle in this project stemmed from the fact that the specialized product (lingerie) is quite delicate, which frequently makes online purchasing a challenge for users.


How can we increase customer confidence in selecting these items? Some additional suggestions include organizing the products to aid users in identifying their preferences, size, styles, and featuring a more diverse range of women to display the merchandise.

Challenge

The primary obstacle in this project stemmed from the fact that the specialized product (lingerie) is quite delicate, which frequently makes online purchasing a challenge for users.


How can we increase customer confidence in selecting these items? Some additional suggestions include organizing the products to aid users in identifying their preferences, size, styles, and featuring a more diverse range of women to display the merchandise.

Challenge

The primary obstacle in this project stemmed from the fact that the specialized product (lingerie) is quite delicate, which frequently makes online purchasing a challenge for users.


How can we increase customer confidence in selecting these items? Some additional suggestions include organizing the products to aid users in identifying their preferences, size, styles, and featuring a more diverse range of women to display the merchandise.

Challenge

The primary obstacle in this project stemmed from the fact that the specialized product (lingerie) is quite delicate, which frequently makes online purchasing a challenge for users.


How can we increase customer confidence in selecting these items? Some additional suggestions include organizing the products to aid users in identifying their preferences, size, styles, and featuring a more diverse range of women to display the merchandise.

Process

In the beginning, I collected observations and data supplied to gain a deeper understanding of the present state of the retail experiment, as well as statistics for both in-person and online retail traffic.


I deconstructed the existing information architecture of the e-commerce platform and sought to analyze the current consumer journey and persona. Additionally, I gathered references from competitors and other retailers.


Subsequently, I brainstormed potential solutions and enhancements to the online retail experience, developed mood boards, and then progressed to user flows and wireframes. The product will concentrate on their web-app platforms and will highlight the ease and customization of the shopping experience.


The product will come across as an engaging quiz to evaluate the consumer's desires. The outcome will employ AI techniques to offer customized suggestions depending on the consumer's tastes. This functionality will recommend intimate apparel pieces that are anticipated to entice the consumer that is germane to the existing merchandise, rendering the shopping journey more effective and pleasurable.

Process

In the beginning, I collected observations and data supplied to gain a deeper understanding of the present state of the retail experiment, as well as statistics for both in-person and online retail traffic.


I deconstructed the existing information architecture of the e-commerce platform and sought to analyze the current consumer journey and persona. Additionally, I gathered references from competitors and other retailers.


Subsequently, I brainstormed potential solutions and enhancements to the online retail experience, developed mood boards, and then progressed to user flows and wireframes. The product will concentrate on their web-app platforms and will highlight the ease and customization of the shopping experience.


The product will come across as an engaging quiz to evaluate the consumer's desires. The outcome will employ AI techniques to offer customized suggestions depending on the consumer's tastes. This functionality will recommend intimate apparel pieces that are anticipated to entice the consumer that is germane to the existing merchandise, rendering the shopping journey more effective and pleasurable.

Process

In the beginning, I collected observations and data supplied to gain a deeper understanding of the present state of the retail experiment, as well as statistics for both in-person and online retail traffic.


I deconstructed the existing information architecture of the e-commerce platform and sought to analyze the current consumer journey and persona. Additionally, I gathered references from competitors and other retailers.


Subsequently, I brainstormed potential solutions and enhancements to the online retail experience, developed mood boards, and then progressed to user flows and wireframes. The product will concentrate on their web-app platforms and will highlight the ease and customization of the shopping experience.


The product will come across as an engaging quiz to evaluate the consumer's desires. The outcome will employ AI techniques to offer customized suggestions depending on the consumer's tastes. This functionality will recommend intimate apparel pieces that are anticipated to entice the consumer that is germane to the existing merchandise, rendering the shopping journey more effective and pleasurable.

Process

In the beginning, I collected observations and data supplied to gain a deeper understanding of the present state of the retail experiment, as well as statistics for both in-person and online retail traffic.


I deconstructed the existing information architecture of the e-commerce platform and sought to analyze the current consumer journey and persona. Additionally, I gathered references from competitors and other retailers.


Subsequently, I brainstormed potential solutions and enhancements to the online retail experience, developed mood boards, and then progressed to user flows and wireframes. The product will concentrate on their web-app platforms and will highlight the ease and customization of the shopping experience.


The product will come across as an engaging quiz to evaluate the consumer's desires. The outcome will employ AI techniques to offer customized suggestions depending on the consumer's tastes. This functionality will recommend intimate apparel pieces that are anticipated to entice the consumer that is germane to the existing merchandise, rendering the shopping journey more effective and pleasurable.

Conclusion

While the project remains in its exploratory and suggestion phase, this concept ends here as the management team opts to proceed with a different idea. Nevertheless, I maintain that the basic customization recommendation holds significance even now, and incorporating a small quiz could serve as an enjoyable, interactive means of fostering greater engagement and dialogue between the consumer and the brand.

Conclusion

While the project remains in its exploratory and suggestion phase, this concept ends here as the management team opts to proceed with a different idea. Nevertheless, I maintain that the basic customization recommendation holds significance even now, and incorporating a small quiz could serve as an enjoyable, interactive means of fostering greater engagement and dialogue between the consumer and the brand.

Conclusion

While the project remains in its exploratory and suggestion phase, this concept ends here as the management team opts to proceed with a different idea. Nevertheless, I maintain that the basic customization recommendation holds significance even now, and incorporating a small quiz could serve as an enjoyable, interactive means of fostering greater engagement and dialogue between the consumer and the brand.

Conclusion

While the project remains in its exploratory and suggestion phase, this concept ends here as the management team opts to proceed with a different idea. Nevertheless, I maintain that the basic customization recommendation holds significance even now, and incorporating a small quiz could serve as an enjoyable, interactive means of fostering greater engagement and dialogue between the consumer and the brand.

© 2023

by Addina

© 2023

by Addina